For safety and hygiene reasons we cannot accept returns for our products. However, if something doesn’t seem right when you receive your order, please let us know right away. Your satisfaction is incredibly important to us, and we truly believe that you’ll love our products. We want you to enjoy using our products as much as we enjoy making them and will work with you if you are not pleased with your purchase.
Not sure which product is right for you? We offer most of our soaps (including shampoo bars) and other products in travel & trial size. This is the best way to find your perfect bar before you make a full-sized purchase. They make great travel companions too!
Let’s make sure you are happy before you buy. If you have any questions prior to ordering, please, just ask. We’ll be happy to discuss any of our products and help you to make sure it’s exactly what you are looking for.
Alo Goods is not responsible for any reaction to any ingredient. All ingredients are clearly listed on each product page of our website as well as on the ingredients tag included with each purchase. People with sensitivities to any listed ingredient should not use the product. If you have severe anaphylactic-type reactions to ANY of the ingredients we use, please do not buy any of our products.
If your package was damaged in transit, please see the information linked below so we can resolve the issue.