Shipping Information | Alō Goods

Shipping Information

We know, shipping isn’t fun, but it’s a necessity and we do our best to keep costs low.

  • Orders $75+ qualify for Free Standard Shipping.
  • Orders under $75 ship via USPS Priority Mail for $8.00. This includes shipping insurance. Although you can still select First Class Shipping for your order, we do not recommend USPS First Class mail Due to shipping issues as a result of COVID. With Priority mail, your package will be insured and delivered in 2-3 days. You will also be able to file a claim with USPS if there are any issues with your delivery.
  • Temperature-Sensitive Shipping options will be presented if your order contains a meltable product. With temperature-sensitive shipping, your meltable products will be placed inside of our 100% compostable insulated pouches.

Tracking Your Shipment

  • You will receive an order update notice via email with your tracking number once the shipping label is created. You can track your order from the “My Account” page with, or without, logging in.
  • A delivery confirmation email will be sent once our system notifies us that your order is delivered.
  • We ship orders Monday – Friday (Monday – Thursday for Temperature Sensitive Shipping). Orders placed before 10 am typically ship the same day! And, your order will always ship within 1-2 business days for in-stock items.
  • Orders with custom or back-ordered items will ship as soon as your products are available.

Please Note: All packages will be shipped to the exact address you enter at checkout. Please verify your shipping address prior to processing your payment as we cannot refund or credit product or shipping costs if the package is incorrectly shipped due to an address that you provided.

Sign up for our mailing list, and receive Free Shipping on your first order of $25.00 or more, along with other perks including discounts, product updates, and more.

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