Products labeled with a temperature-sensitive notice are designed with ingredients that melt around body temperature. Especially in the summer months or in hot climates, these products can change in texture and consistency while in transit.
- To protect your natural products in the early spring, through summer and late fall, select “Temperature Sensitive Shipping” at checkout. Your order will ship in our 100% compostable padded shipping insert.
- If temperature-sensitive products arrive melted, we won’t be able to replace or refund them.
- Once temperature-sensitive products arrive, keep in a cool spot away from direct sunlight.
For Mouthwash Crystals:
Mouthwash crystals are sensitive to temperature and humidity. They may solidify in hot or high moisture environments. Our compostable pouches are suitable for retaining their intended consistency in average room-temperature environments, but they are not plastic! This means they are a bit more sensitive when shipping and storing.
If your Mouthwash Crystals solidify, yes, you can bang them apart with a mallet. We highly recommend that you use this opportunity to work out some frustrations and enjoy smashing them apart!
To prevent your Mouthwash Crystals from solidifying: store in an air-tight container and avoid excessive humidity and heat. We recommend storing a 1-2 week portion in a 2oz mason jar with a sealed lid (we use the silicon lids from Mason Jar Lifestyle, our favorite local mason jar company!)