Where’s My Order?

Orders are processed and shipped 1-2 business days from your order date unless your order contained a custom order or product on backorder.

  • Orders with custom products: we’ll be keeping you updated on order status via email.
  • Orders with backstock products: your order will ship as soon as the items are re-stocked.

We send three standard emails about your order to help you keep track of where it is:

  1. Once your order is placed, we’ll send an order confirmation email. It contains your order details including a list of all items you ordered, your order number, and a link to your order confirmation URL that is updated once your order is shipped and delivered.
  2. Once we have packed your order and shipped it, you’ll receive an order update with the tracking number.
  3. Once your order is delivered, you’ll receive a final email letting you know that your package is waiting for you once you get home.

These emails are sent to the email address you used when you created your order. If you did not receive any of these emails, check your spam folder and whitelist orders@shopalogoods.com.

If you feel your order is lost, or if it was damaged, please see the information linked below so we can resolve the issue.

Leave a Reply

Shopping Cart
Kandra Email Headshot
  • Let me pay to ship your first order.

    Hi there! 👋 I'm Kandra, founder of Alo Goods, and invite you to join my natural journey. Enter your details below and I'll pay to ship your first order!👇

  • This field is for validation purposes and should be left unchanged.

Request a Custom Order

  • This field is for validation purposes and should be left unchanged.
  • Join our #ProudToBeNatural community!

    Let's start your natural journey with free shipping on your first order. Enter your details below to subscribe and get started.👇

  • This field is for validation purposes and should be left unchanged.



A password will be sent to your email address.

Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.